JOB LISTINGS:
WEST VALLEY ~ WARNER CENTER
CHAMBER OF COMMERCE

← Return to Jobs


Position: Smartphone Technician

Relocate: No
Work Experience Need: Less than 1 Year
Posted on 10/06/14


Contact Information
Matt Fowle
8186164842


Description

Please visit    careers.ubreakifix.com    to apply for jobs in Northridge and Encino CA.

Job Purpose:  Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction

Basic Qualifications:

Outstanding customer service skills

Excellent technical, problem solving, and analytic skills

Exceptional organizational skills

Strong written and oral communication skills

Proficient in Microsoft Office

Work well in team environment

Ability to work flexible hours, including weekends and holidays

High school diploma or GED

Preferred Qualifications:

A+ Certification

Apple Certified Macintosh Technician (ACMT)

Experience repairing electronics, smartphones, PC/MACs, and game consoles

Technical degree or certification in Electronics or Consumer Electronics

Previous experience working at retail electronics store

Tasks and Responsibilities:

Diagnose, troubleshoot and repair devices

Provide recommendations for problem resolution

Explain complex technical issues to customers in a non-technical, simple to understand manner

Provide repair and replacement estimates to customers

Ensure that all repairs meet or exceed uBreakiFix quality standards

Greet customers in a friendly manner and maintain a positive work environment

Answer phone calls to the store with a professional, courteous and friendly demeanor

Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

Keep track of all devices and inventory while safeguarding all store stock

Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Maintain the cleanliness and professional appearance of the store

 

 






































Home
View Calendar
News
Events
Committee Meetings
+ Add an Event

The Chamber

About Us
Letter From The Chairman
Board of Directors
Chamber Staff
Ambassadors
Leaders
Partnerships
History
Demographics

Our Community

Community Resources
Visitor Center
Community Attractions
Hotel/Motel
Candy Cane Lane
Golf
Schools
Important Phone Numbers
Links

Call Us (818) 347-4737

Privacy & Security


Follow Us Online:





© 2017 Copyright Woodland Hills Tarzana Chamber. All Rights Reserved.

Los Angeles Web Design: The Web Corner