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Position: Employee Relations Investigator/EEO

Relocate: No
Work Experience Need: 1+ to 2 Years
Posted on 03/16/17

Contact Information
Securitas Security Services USA, Inc.


Securitas USA knows Security. It is our only business. As the global leader in protective services, we invest in people, knowledge and technology to deliver customized, cost-effective and high performance solutions. Our 80,000+ US employees and 350 branch offices deliver highly localized relationships and responsiveness.

Security is one of the hottest issues facing the world today. At Securitas, we are proud to be the industry’s knowledge and performance leader. To maintain that leadership position we hire, cultivate and invest in people that share our values and vitality. Our employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas USA logo. Do these values resonate with you? Then you may be the next member of the Securitas team. Join us and help to make the world a safer place.

Job Summary:  Investigate and respond to internal and external charges of alleged EEO violations filed against the Company; provide assistance to the field in interpreting and applying Company policies and procedures as they relate to legal compliance and employee issues; and perform ad hoc projects related to legal compliance and employee issues.  Position is located at corporate office. Experience in human resources, employment law and/or investigations preferred, but may consider a college graduate with excellent writing skills as a trainee. 


Reporting to the Employee Relations Manager, the Employee Relations Investigator/EEO will:

  • Conduct internal investigations into charges of alleged EEO violations – discrimination, harassment, retaliation, FMLA, USERRA; determine relevant issues and write a position paper on behalf of the Company for submission to the governing local, state or Federal agency.   

  • Investigate for Legal Department as directed. 

  • Work with branch and regional human resources and management in the investigation and resolution of charges.

  • Work with department leadership and branch to establish the scope and method of investigations..

  • Prepare Company’s response to agency requests for information for charges.

  • Assist in preparing witness statements and other supporting documentation for charge responses.

  • Prepare field for EEO hearings and mediations; assist in negotiating settlements and preparation of settlement documents when applicable.

  • Assist in assessment of potential Company liability and make recommendations to management regarding same.

  • Provide consultation to the field to support early resolution of employee issues and workplace conflicts.

  • Research legal employment issues as needed via internet and other available resources when responding to charges.

  • Attend classes, legal update presentations and continuing education courses as required.

  • Work on departmental projects as assigned (Forms revisions, handbook updates and revisions, brochures, etc.).

  • Coordinate with payroll department, benefits department, human resources, workers’ compensation, legal and risk management as necessary to resolve Employee Relations issues in partnership with field management.

  • Assist with litigation when required.

  • Respond to incoming telephone complaints and The Securitas Hotline issues when necessary. 

  • Position may require some travel.

  • Perform additional functions, duties and tasks of a similar nature and scope as may be required by the Manager or Associate Corporate Vice President to achieve department directives.

  • Carry out all responsibilities in an honest, ethical and professional manner.


  • Bachelor’s Degree.  Equivalent combination of education and experience will be considered.

  • One or more years of experience performing investigations, compiling documentation, conducting research and/or involvement in employee relations activities preferred.

  • Understanding of Title VII, ADA, FMLA, DOL regulations, EEO Compliance and related employment laws preferred, but not required.

    Ability to speak, read, write and communicate in English.

  • Strong investigating, problem solving and analytical skills.
  • Strong organizational, time management skills;  ability to multitask.
  • Strong customer service skills.
  • Ability to work independently as well as part of a team to complete lengthy projects.
  • Handling and being exposed to sensitive and confidential information.





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