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WEST VALLEY ~ WARNER CENTER
CHAMBER OF COMMERCE

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Position: Sales Associate

Relocate: No
Work Experience Need: 1+ to 2 Years
Posted on 08/15/17


Contact Information
Long
8184362487


Description

Looking for an energetic, outgoing team member that is coachable.

Full time position. Monday-Friday 9am - 5pm. Saturday by appointment only.

Hourly + Commission.

 

 

Top 10 Tasks

  1. Calculate premiums, applicable discounts and other payments for products and services

  2. Prepare forms, applications, agreements and other paperwork to complete sales-related efforts and ensure policy requirements are fulfilled

  3. Explain payment method options to customers

  4. Pivot customers to another product line on the phone or in person

  5. Engage customers in small talk to build rapport

  6. Submit forms to underwriter to obtain coverage

  7. Attend agent team member training sessions, seminars and other programs to learn about new products and services and to acquire new skills

  8. Contact leads to inform them of products offered and to schedule appointments

  9. Send documents or other information to customers, operations center, underwriters, etc; using computer, mail or fax

  10. Handle policy changes and update customer/household information

    Top 10 Knowledge, Skills and Abilities (KSAs)

  1. Concern for Others. Being sensitive to others’ feelings and being helpful

  2. Cooperation. Working co-operatively in a team environment.

  3. Service Orientation. Actively looking for ways to help people and consistently exceed customer expectations.

  4. Active Listening. Giving full attention to what other people are saying and taking time to understand the points being made

  5. Initiative. Willingness to take on responsibilities and challenges

  6. Adaptability/Flexibility. Being open to change (positive or negative)

  7. Independence. Working with little supervision and depending on oneself to get things done

  8. Speaking. Talking to customers to convey information and ideas effectively

  9. Attention to Detail. Paying close attention to details and thorough in completing tasks

  10. Focus. The ability to focus on an activity in the midst of distractions

 

 











































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