We’re here to help

Help & Frequently Asked Questions

Quick answers for visitors and members. New to the site? Take a short guided tour, or search the questions below.

Contact the Chamber

No matches — try a different word, or contact us.

For everyone

Visitors, businesses, and the community.

What is the West Valley · Warner Center Chamber of Commerce?
Since 1930, we’ve connected and championed businesses across Tarzana, Woodland Hills, Reseda, Canoga Park, West Hills, and the Warner Center. Learn more about the Chamber →
How do I join the Chamber?
Membership takes just a few minutes online. Start your membership → Questions first? Call us at (818) 347-4737 or send a message.
What are the benefits of membership?
A directory listing, event access and discounts, community visibility, networking groups, advertising and sponsorship opportunities, and more. See member benefits →
How do I find a member business?
Browse the member directory and search by name, category, or neighborhood. You can also explore dining and member deals.
How do I register for an event or buy tickets?
See what’s coming up on the Events page and register or purchase tickets right there.
How can I advertise or sponsor the Chamber?
We offer sponsorships and featured placements. Tell us what you have in mind →
Is the site available in Spanish?
Yes — use the EN / ES switch at the top right of any page to view the site in Spanish.
How do I contact the Chamber?
Call (818) 347-4737 or use our contact form. You can also chat with Wendy, our online concierge, from the button on most pages.

For members

Signing in and managing your listing.

I had an account on the old website — can I still sign in?
Yes. Use the same email and password you used before at the member sign-in. For your security, you’ll be asked to set a new password on your first sign-in. If your old password doesn’t work, use “Forgot your password?” below.
I forgot my password (or it isn’t working).
On the sign-in page, click “Forgot your password?” and enter your email. We’ll send a reset link that’s valid for one hour. Don’t see it? Check spam, or contact the office and we’ll help.
How do I sign in to manage my listing?
Go to Member Sign-In and enter your email and password. You’ll land on your member dashboard, where the first-time tour shows you around.
How do I update my business listing, logo, or photos?
From your member dashboard, choose Edit my profile to update your description, categories, hours, contact info, logo, photos, and links. Changes appear on your public directory page.
How do I post a deal or community announcement?
From your dashboard, choose Post an offer / community to share a member deal or announcement. Approved posts can appear around the site for extra visibility.
How do I add my event to the Chamber calendar?
If you lead a Chamber group or circle, or serve on the board, you can add events yourself. Sign in, open your member dashboard, and choose Add an event to the calendar. You can set an event to repeat every week, which is ideal for recurring events like a Saturday morning cleanup, and you can remove it anytime. Everyone else can send the event name, date and time, location, and a short description to Felicia at the Chamber office or use the contact form (choose Event / RSVP) and we will post it.
How do I change my password or manage my account?
Open Account from your member dashboard to change your password and manage your account details.
How do I renew my membership?
When renewal is due we’ll be in touch. You can always reach the office at (818) 347-4737 or via the contact form with any billing or renewal questions.
I’m staff — where do I sign in?
Staff and admins sign in at the same sign-in page with your staff credentials, and are taken to the admin console.
I need help with my account — who do I ask?
Once signed in, use the floating Support button on any member page to send us a note (you can attach a screenshot). Or call (818) 347-4737.

Still need help?

We’re happy to help — reach the Chamber office directly.

Contact us Call (818) 347-4737